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How to plan for a Cognitive Future

An interesting Focus Paper from ISG discussing how to plan for a cognitive future and taking control of the cognitive enterprise. Four ISG leading thinkers on the subject debating what organizations should do about automation – deploy it, source it, develop it to meet their specific needs. Focus Paper=>  Taking Control of the Cognitive Enterprise

Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model.

Companies want to be more agile, quicker to react, and more effective.They want to deliver great customer experiences, take advantage of new technologies to cut costs, improve quality and transparency, and build value. The problem is that while most companies are trying to get better, the results tend to fall short: one-off initiatives in separate