The growth of digital business is triggering IT organizations to implement new styles of infrastructure services. Sourcing must devise new strategies to take advantage of the latest trends in the infrastructure service market.
Therefore Sourcing should:
- Build the impact of infrastructure service automation into the sourcing contract to maintain an effective pricing model that parallels the anticipated labor reduction in the next 18 to 24 months.
- Engage providers that can deliver workplace-centric solutions for rapid deployment and ease of image management to support an agile business plan that will eventually need to include the customer.
- Implement a delivery model shift to a cloud-based infrastructure or IaaS to allow for added security and agility to deliver against an ever-increasing requirement for digital business.